Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help crew is qualified to instantly address all of our Linux website hosting service customers’ requests and guidance inquiries. Via our ticketing system, you are able to supply your inquiry and a support crew member will, no doubt go back to you in less than maximum an hour. In reality, practice has shown us that the common response time is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any issue you might have regarding Panther Web Services’s solutions. We have employees available regularly to give help at any time necessary. You’re able to use the ticket system or drop an e–mail whenever you want, or you can pick up the telephone or make use of the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a thorough education base into the Control Panel for you to have effective step–by–step guidelines any time. Each area of the Control Panel has its own contextual guide area offering a group of how–to posts. We have also organized instructional videos to present you with a far better idea of precisely how to complete any given process.