Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Warranty

  • Each ticket you submit to our technical assistance Department will be responded to within less than 60 mins. All popular inquiries shall be answered right away. Yet, if the assistance inquiry you have submitted needs some help from an experienced admin technician, we will address the ticket to him and will inform you about the delay.

  • Top quality support service
  • Expert Technical Assistance Service

  • Our client help Department is going to be working for you day–and–night to to respond to all support request tickets that you send. We offer tech help and support for all the packages that are installed in advance on your server. These include our custom built Web Site Control Panel, the selected OS along with the server administration panel (in accordance with the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Web Site Control Panel that comes free–of–charge with your VPS gives a built–in knowledge base. You’ll find a number of illustrative how–to articles and reviews and a collection of step–by–step video classes that show all the basic website maintenance responsibilities. You can get access to them by hitting the Help or Video keys in the right corner of each Control Panel section.