1 hour ticket response
Fast support is our main concern and this is why we have a team of experienced techs who will be happy to offer a swift answer to any question that you could possibly have. Just submit your customer support ticket from the Web Site Control Panel and we will respond within one hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute response time.
A Top–Quality Help Desk Support Service
We’ve got a team of web hosting support professionals who are eager to reply to all your requests whenever you need support. Almost all our help desk support staff members have several years of experience in the Linux website hosting service sector, which means that you can always depend on prompt and in–depth answers to your concerns.
An Easy–to–Navigate Help Center Section
Included in the Web Site Control Panel is an easy–to–navigate Help Center, which offers various sources of information. You can search through a routinely updated knowledgebase offering web hosting account management articles and site management articles, check our instructional video tutorials or have a look at our F.A.Q. library.