Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the intuitive Help section integrated into your Web Site Control Panel. It boasts a large database with regularly asked questions and exhaustive help articles prepared by our knowledgeable client support team.

  • Top quality support service
  • Tutorial Videos

  • If you prefer to see how a task is done or how a problem is resolved, instead of just reading about it, take a look at our compilation of educational video tutorials. They cover lots of different topics and will help you quickly learn how to work with the Web Site Control Panel.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 support service and a one–hour support ticket response time guarantee. Our expert customer service technicians will be available to you 24x7x365 to attend to your enquiries and to deal with any problem that you could possibly come across. Just open a tech support ticket from the Help Center section and we will reply without any delay at all.