Service Uptime Guarantee in Website Hosting
With a website hosting account through our company, you can enjoy 99.9% server uptime. We've basically wiped out the downtime since we use a sophisticated cloud hosting platform and we don't run everything on just one server as most companies do. Alternatively, we run every service on a separate cluster of web servers, so your files, email messages, databases, etc, are going to be handled by different servers. Thus, we can also balance the load considerably more efficiently and guarantee the stable operation of your web sites at all times. The availability of the web servers is guaranteed by a couple of backbone Internet providers and diesel-powered backup generators, so your internet sites will be up and running no matter what. We also have admins checking the servers 24 / 7, including weekends & holidays, and they'll deal with any surprising issue that may appear.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans feature a 99.9% uptime warranty. In fact, you won't detect any downtime or service interruptions at all because of the fact that we employ a groundbreaking cloud platform and rather than handling everything on one web server as most companies do, we have separate clusters of web servers that deal with each service - files, email messages, Control Panel, databases, and so on. We have a custom load-balancing system, so our website hosting service is a lot more stable than what you would usually find on the market. To ensure that nothing will disturb the work of your Internet sites, our web server facilities have diesel backup generators and a few independent Internet providers. We've got software and hardware firewalls to stop DDoS attacks and professionals keeping track of the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans include a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. In addition, we work with new hardware for the physical servers where the VPS accounts are set up to steer clear of any chance of hardware crash and each and every part has been tested carefully. The security of your information is ensured through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all maintenance procedures, so your sites will be up and running virtually without any disruptions. Our competent admins will resolve immediately any software issue which may surface, so even if there's a problem with another VPS server account on the physical web server, your VPS will not be affected. The web server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide an exceptionally dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server through our company, we guarantee that it will be operational at least 99.9% of the time. To begin with, your website hosting server will be constructed with new and extensively tested hardware components and we'll not do any compromises about that. Our data center in the center of Chicago provides powerful diesel backup generators, so in the case of a power outage your hosting server will still be working and with numerous redundant Internet service providers, your sites are going to be accessible if there is any connectivity difficulty. In case there is any unexpected circumstances, we have skilled system administrators that keep an eye on all hosting servers constantly and they can take action immediately to resolve the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have software and hardware firewalls to stop the unwelcome traffic in the case of a DDoS attack.