Despite the fact that the hosting service provided by the different companies is more or less the same, each provider has got a customized platform with its own tweaks and different ways to execute particular operations. In such a situation, an elaborate knowledge base would be pretty helpful both for people with no previous experience and for technically trained users who will ultimately discover how given procedures are performed, but will waste precious time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users lots of time and energy. The result is more satisfied customers, since they can easily find the info they desire, and less work for the customer care team members, because usually the majority of the queries and difficulties that customers have got are already outlined in the knowledge base. In case the articles themselves are adequately written and cover more things, you will be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Website Hosting

All Linux website hosting service that we’re offering come with a comprehensive knowledge base where you can find all you may ever need to know with regard to your web hosting account. Regardless of whether you wish to set up a brand-new MySQL database, to redirect a domain by means of an .htaccess file or to set up an e-mail address on your PC or smart phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you open a certain section of the Hepsia Control Panel, you’ll see articles that are relevant to the functions that can be accessed through it. If you want to see the whole archive of articles and get acquainted with all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to encompass any obstacle that you may possibly chance upon, but in case you do not find what you require, you can always get in touch with us, as our technical support team representatives are available to you 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting service feature detailed online help documentation where you will find information on all the functions that our in-house built Hepsia hosting Control Panel comes with, as well as solutions to various questions and challenges that you could experience. All user guides feature exhaustive instructions, which goes to say that you won’t need to worry about overlooking something in case you’re intending to export a database, for instance. The troubleshooting articles encompass a number of different probable reasons for certain issues and the solution for each of them, so in case you aren’t able to send emails although you have the right outgoing mail server settings, for example, you can swiftly find out what the reason might be and rectify the issue with a couple of mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each and every section. If you desire to check out all help articles, you can use the Help menu, which is located in the upper right corner of the Control Panel.